Refund and Cancellation Policy

By registering and attending the Workiva user conference, attendees acknowledge they are 21 years of age and consent to be photographed and video recorded for use in print, audio, and/or electronic publicity by Workiva, its partners, agents, or the Workiva user conference. To ensure the privacy of individuals, images will not be identified. Any information collected on this Workiva registration page shall be subject to the Workiva Privacy Policy, available here.

If you would like to substitute your registration for another individual, direct your questions to

Registration cancellation
Cancellation must be submitted on or before Aug. 21, 2020, for a full refund.

If cancellation occurs after Aug. 21, 2020, please email Any registration fee incurred in 2020 will be transferred toward registration for the 2021 conference.

Hotel room changes or cancellation
Registration for the conference and reservations for the hotel are separate transactions. If you need to change or cancel your hotel room, please call the Gaylord National Resort at 301.965.4000. Other hotel questions can be directed to